Privacy

We count visits and downloads so we know whether the product is being found and used. Each visit or download tap records:

• the page visited and the time;
• your IP address;
• your browser, operating system and device type (for example “Chrome on Android, phone”), and the phone model when it is sent to us;
• the page you came from, if your browser tells us;
• a random visitor ID kept in your browser, so the same visitor isn't counted many times.

We do not use advertising trackers, we do not sell this information, and we do not share it with anyone. Only Arkezo's own operator can see it.

• 30 days: your IP address is kept in full (this helps us spot abuse and attacks). After that the last part is blanked, for example 49.37.195.224 becomes 49.37.195.0.
• 180 days: after that the whole record is deleted.

This happens automatically every day.

What you enter (customers, invoices, stock, accounts) belongs to your business. It is kept separately from every other business, and no one else can see it. It is used only to run your ERP, and is backed up nightly for safety.

The assistant in the app can only read and explain your data. It cannot change anything. Questions you ask it are logged (the question, what it looked up, and when) so we can keep it safe and fix problems; the figures it looked up are not stored in that log.

The site keeps you signed in and remembers your choices (such as the theme) using your browser's storage. We use no advertising cookies.

To ask what we hold about you, or to have it deleted, write to support@arkezo.com or call +91 93852 81005.